Your website, kept working.
Web Maintenance from TheRiot Agency
One monthly fee. Rolling 12-month term, 30 days notice to cancel.
What the package holds you to
- 0–100one Health Score for the site
- 24 hrresponse on urgent issues
- 3 daysturnaround on update requests
A website is never finished
A site goes live and the work moves on. Plugins fall behind. A certificate expires. A form stops routing to the inbox. A page that loaded in two seconds now takes six. Nobody on your team is watching, so the first report comes from a customer. Web Maintenance puts a standing crew on your site. Every month you get a report that says what we checked, what we fixed and what moved.
What you get every month
Backend optimization
Core, theme and plugin updates, performance tuning and security hardening, with a log of what changed.
SEO upkeep
Title tags, meta descriptions and alt text kept current. Periodic keyword checks. New content reviewed before it goes live.
Accessibility
Ongoing review against ADA and WCAG guidance, with fixes applied: alt text, contrast, structure.
Secure backups
Automated backups every two weeks, stored off-site, with priority restore if the site ever fails.
Unlimited updates
Blog posts, page copy, graphics and media, new landing pages with lead forms, and light technical changes. You supply the content; we proof it, optimize it and publish it.
Priority support
Urgent technical issues get a response within 24 hours, by email, chat or phone.
Website Health Score
Uptime, SSL, Core Web Vitals, broken links, security scan and backups, rolled into one 0 to 100 score in your TRAi Engage portal, next to your DataIQ traffic.
How a request works
Send it
Submit the request in the TRAi Engage portal or by email to your account team.
We confirm it
We review the request for clarity and scope, and ask if anything is missing.
We make the change
Standard requests are completed within three business days.
You approve it
You sign off on the completed update in the portal before we move to the next one.
How it is billed, and what is not included
One monthly fee for one site, billed monthly in advance by bank account or card, on a rolling 12-month term with 30 days notice to cancel. The fee is on the agreement you receive to sign. Content creation beyond the package is quoted by the hour. Not included: new website builds and redesigns, custom programming and third-party integrations, paid media and production fees, and the hosting and domain fees your providers bill.
Let's get started
Tell us who you are and which site we are taking care of. The Web Maintenance agreement goes to your email to sign, and the secure payment page follows your signature. Nothing is charged until you have signed and set up payment.