Public Relations

To support your overarching business goal of selling products and services to an ever-growing customer base, you need to ensure that your reputation is untarnished and well-maintained. Customers naturally turn away from brands that are known to have “messed up” in the past, whether that’s by not responding to negative feedback from customers, or not choosing the right words when communicating in a crisis. 

In short – managing public relations (PR) can be a tricky business, so it’s best to let an experienced partner handle it while you focus on building an excellent product and customer journey. At TheRiot Agency, we have a team of experienced (and battle-hardened) PR experts who can help you boost your brand’s reputation among the public while keeping it safe in times of crisis by: 

• Handling your social media accounts to engage positively with followers and respond carefully to reviews 
• Reviewing your brand’s messaging in newsletters, email marketing campaigns, blogs, and other sources to ensure it is fool-proof and reputation-boosting 
• Advising on the right framework and strategy for communicating with the public and employees in times of crisis 
• Reaching out to media companies and influencers for coverage to expand and improve brand awareness 
• Drafting press releases for major announcements and public statements 

So, save yourself the stress of figuring out how to protect and improve your public image – once you have passed on that responsibility to us, you can sit back, relax, and focus on doing what you do best.